Terms and Conditions
Contact Information
Dual Play
4738 Convergence Street
Tech Triangle, Raleigh, NC 27601
Phone: +1 (919) 573-8246
Email: info@dual-play.com
These Terms and Conditions constitute a legally binding agreement between you and Dual Play. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any provision of these terms, you must immediately discontinue use of our website and services.
These terms supplement and work in conjunction with our Terms of Service and Privacy Policy. In case of conflict, the most recently updated document shall prevail.
Last updated: November 8, 2025
Binding Legal Agreement
By using our services, you enter into a legally binding contract with Dual Play. This agreement:
- Takes effect immediately upon your first access to our website or services
- Governs all interactions between you and Dual Play
- Supersedes any prior oral or written agreements
- May only be modified by written amendment signed by both parties or through updated terms posted on our website
- Remains in effect for the duration of your use of our services and any applicable warranty or support periods
You represent that you have the legal authority to enter into this agreement. If you are entering this agreement on behalf of an organization, you warrant that you have authorization to bind that entity.
User Obligations and Responsibilities
Legal Compliance
You agree to comply with all applicable laws, regulations, and ordinances in your jurisdiction, including but not limited to:
- Export control and trade sanction laws
- Data protection and privacy regulations
- Intellectual property laws and copyright restrictions
- Gaming and entertainment industry regulations
- Consumer protection statutes
- Tax obligations related to services received
Conduct Requirements
When using our services, you must:
- Provide accurate, complete, and current information
- Maintain the security of any login credentials or access codes
- Notify us promptly of any unauthorized use of your account
- Respect the intellectual property rights of Dual Play and third parties
- Use services only for lawful purposes and in accordance with these terms
- Refrain from any activity that could damage, disable, or impair our services
- Not attempt to circumvent any security features or access restrictions
Prohibited Activities
You expressly agree not to engage in any of the following prohibited activities:
- Using our services to transmit any unlawful, threatening, abusive, defamatory, or obscene material
- Engaging in any form of harassment, intimidation, or discrimination
- Impersonating any person or entity or falsely stating your affiliation with any party
- Interfering with or disrupting the operation of our services or servers
- Attempting to gain unauthorized access to our systems, networks, or data
- Using automated means to access our services without express permission
- Collecting or harvesting any personally identifiable information of other users
- Transmitting viruses, malware, or other malicious code
- Reverse engineering, decompiling, or disassembling our software or services
- Violating any applicable laws or regulations
Content Guidelines
Any content you submit, post, or transmit through our services must:
- Be accurate and not misleading
- Not infringe upon any third-party rights, including intellectual property, privacy, or publicity rights
- Not contain any illegal or objectionable material
- Comply with all applicable content regulations and community standards
- Not promote violence, hatred, or discrimination
Age Requirements
Our services are intended for users who are at least 18 years of age or who have reached the age of majority in their jurisdiction, whichever is higher. By using our services, you represent and warrant that:
- You meet the minimum age requirement
- You have the legal capacity to enter into binding contracts
- You are not prohibited from receiving our services under applicable laws
If you are using our services on behalf of a minor or other person who lacks legal capacity, you represent that you have the legal authority to do so and that you accept full responsibility for their compliance with these terms.
Liability Provisions and Warranties
Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Implied warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties regarding the accuracy, reliability, or completeness of content
- Warranties that our services will be uninterrupted, timely, secure, or error-free
- Warranties regarding the results that may be obtained from using our services
- Warranties concerning any material or information obtained through our services
Some jurisdictions do not allow the exclusion of implied warranties. In such cases, the above exclusions may not apply to you, and our liability is limited to the extent permitted by law.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DUAL PLAY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, punitive, or exemplary damages
- Loss of profits, revenue, data, goodwill, or other intangible losses
- Damages resulting from unauthorized access to or alteration of your transmissions or data
- Damages for deletion, corruption, or failure to store any content or communications
- Damages arising from your reliance on information obtained through our services
- Any damages arising from events beyond our reasonable control
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT PAID BY YOU TO DUAL PLAY IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Force Majeure
Dual Play shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, epidemics, pandemics, utility failures, internet disruptions, or any other cause beyond our reasonable control.
Consequential Damages Exclusion
You acknowledge and agree that even if we have been advised of the possibility of damages, Dual Play shall not be liable for any consequential, incidental, indirect, exemplary, punitive, or special damages, including lost profits, lost data, personal injury, or property damage related to, in connection with, or arising out of the use of our services.
Indemnification Obligations
You agree to indemnify, defend, and hold harmless Dual Play and its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your use or misuse of our services or website
- Your violation of these Terms and Conditions or any applicable law or regulation
- Your violation of any third-party rights, including intellectual property, privacy, publicity, or other proprietary rights
- Any content or information you provide to us or submit through our services
- Your breach of any representations or warranties made under these terms
- Any negligent or wrongful conduct by you or anyone acting on your behalf
- Any disputes between you and third parties arising from your use of our services
This indemnification obligation shall survive the termination of these Terms and Conditions and your use of our services. We reserve the right to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you shall cooperate with us in asserting any available defenses.
Third-Party Services and Interactions
Third-Party Content and Links
Our services may contain links to third-party websites, services, or resources. You acknowledge and agree that:
- We are not responsible for the availability, accuracy, or content of third-party sites
- We do not endorse or assume liability for any third-party sites or services
- Your use of third-party sites is at your own risk and subject to their terms
- We are not liable for any damages arising from your use of third-party services
Third-Party Beneficiaries
Except as expressly stated, these Terms and Conditions do not create any third-party beneficiary rights. No third party may enforce any provision of these terms against Dual Play.
Dispute Resolution and Legal Procedures
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, United States of America, without giving effect to any principles of conflicts of law. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
Jurisdiction and Venue
You agree that any legal action or proceeding arising out of or relating to these Terms and Conditions or your use of our services shall be brought exclusively in the state or federal courts located in Wake County, North Carolina. You hereby:
- Consent to the personal jurisdiction of such courts
- Waive any objection to venue in such courts
- Waive any claim that such courts are an inconvenient forum
Informal Resolution
Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us. We will attempt to resolve the dispute through good faith negotiation within thirty days of receiving notice of the dispute.
Class Action Waiver
To the extent permitted by law, you and Dual Play agree that each party may bring claims against the other only in an individual capacity and not as part of any purported class or representative action or proceeding. Unless both parties agree otherwise, the arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of consolidated, representative, or class proceeding.
Limitation on Time to File Claims
Any cause of action or claim you may have arising out of or relating to these Terms and Conditions or our services must be commenced within one year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred.
General Legal Provisions
Entire Agreement
These Terms and Conditions, together with our Terms of Service, Privacy Policy, and any other legal notices or agreements posted on our website, constitute the entire agreement between you and Dual Play regarding your use of our services and supersede all prior or contemporaneous communications, whether electronic, oral, or written, between you and Dual Play.
Severability
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the extent necessary to make it valid and enforceable while preserving its intent, or if such modification is not possible, the provision shall be severed from these terms. The remaining provisions shall continue in full force and effect.
Waiver
The failure of Dual Play to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. No waiver shall be deemed a further or continuing waiver of such term or any other term. Any waiver must be in writing and signed by an authorized representative of Dual Play to be effective.
Assignment
You may not assign, transfer, or delegate these Terms and Conditions or any of your rights or obligations hereunder without the prior written consent of Dual Play. Any attempted assignment in violation of this provision shall be null and void. Dual Play may freely assign these terms without restriction. Subject to the foregoing, these terms shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.
Notices
All notices required or permitted under these Terms and Conditions shall be in writing and delivered by:
- Email to the address provided by the recipient
- Personal delivery, courier service, or certified mail to the address specified
Notices to Dual Play shall be sent to the contact information provided at the top of this page. Notices shall be deemed given upon receipt or, if earlier, two business days after being sent.
Survival
All provisions of these Terms and Conditions that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.
Modifications to Terms
Dual Play reserves the right to modify, amend, or update these Terms and Conditions at any time, in our sole discretion. When we make changes, we will:
- Update the "Last updated" date at the top of this document
- Post the revised terms on our website
- Provide notice of material changes through our website, email, or other reasonable means
Your continued use of our services after any such modifications constitutes your acceptance of the revised Terms and Conditions. If you do not agree with the modified terms, you must immediately cease using our services. It is your responsibility to review these terms periodically to stay informed of updates.
For material changes that significantly affect your rights, we may require your explicit acceptance of the new terms before you can continue using our services.
Questions and Contact Information
If you have any questions, concerns, or comments regarding these Terms and Conditions, please contact us using the information below. We will make reasonable efforts to respond to your inquiry promptly.
Dual Play
4738 Convergence Street
Tech Triangle, Raleigh, NC 27601
Phone: +1 (919) 573-8246
Email: info@dual-play.com